FAQs – Celeb Style Hire

How do I hire?

1. HIRE via our website and select either local pickup or postage

2. STYLE your outfit and tag @celebstylehire in all of your pictures for $10 off your next hire

3. RETURN your outfit via local return or express postage by 4pm Monday for weekend hires

4. REPEAT and receive a $10 discount for tagging us in your posts

Where are you located?

Celeb Style Hire is located in Vaucluse, Sydney, NSW, 2030.

For local pickup and returns, exact location will be revealed via confirmation email after payment is received.

Do you offer Try On Appointments?

Yes, we do! Book your Free 30 minute appointment via Try On Appointments today.

If you are wanting to try on a specific outfit, please let us know in the description box. Alternatively, reach out to us via DM @celebstylehire or email celebstylehire@hotmail.com for further inquiries.

Do you offer interstate Try Ons?

Yes! We are now offering an in-home try on service. More information available on our In Home Try On Service booking page.

How do I redeem my Try On Appointment deposit?

We are now offering free in store try on appointments. For our in home try on service, the $50 fee is redeemable from your hire with us if you decide to book in after trying on. A single-use discount code will be sent to your email. This code is valid at checkout of your hire within 48 hours of your appointment.

How do I see more photos of an outfit?

To see more photos of the outfits, please see our Instagram page @celebstylehire. Don't forget to check out our GIRLS highlight reel.

Where do I collect my outfit?

Collection of your outfit via local pickup will be available from Thursdays, Fridays, Saturdays, and Sundays for weekend hires.

Drop off will be required by 5pm Monday after your weekend hire is complete.

For extended hires or different dates, please contact us via DM @celebstylehire or email celebstylehire@hotmail.com.

Do you offer postage?

Yes, we offer postage Aus-wide. All shipping of garments will be sent via express shipping for $29.99.

This includes shipping to you and a pre-paid return label.

How do I use the Australia Post packaging mailer?

Australia Post Packaging ensures sustainable and reusable packaging of garments.

1. Cut along the dotted line on the Mailer.

2. Find the return label inside the envolope and hold onto this until the end of your hire

3. After your weekend hire, place the hire item in the mailer, peel the adhesive strip, and seal the bag

4. Slip the return label into the pouch of the pre-existing shipping label and drop the package into your local post office

How do I track my outfit?

All tracking information and updates will be sent to your email.

When do I return my garment?

All weekend hires must be returned by Monday 5pm.

For alternative hire dates, please contact us via DM @celebstylehire or email celebstylehire@hotmail.com and we will arrange alternative hire dates.

Late fees will apply, as outlined in the Terms & Conditions.

Should I clean my outfit?

No, cleaning is included in the hire price. Please do not attempt to clean the garments yourself as it may lead to damages and make you liable to increased damage costs.

What happens if I damage my outfit?

Please let us know via DM @celebstylehire or email celebstylehire@hotmail.com with images of the damage. We will assess the damage and determine whether you are liable for increased cleaning or repair costs. These will be sent via invoice. If it is determined that the damage is beyond repair, you will be required to pay the full RRP of the outfit, and will not have to return it.

Please see Terms & Conditions for further information.